Healthy Business: Managing Services in Healthcare Systems

Healthy Business: Managing Services in Healthcare Systems

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  • Teaching Notes
Abstract

Healthcare systems around the world vary in terms of the mix of public sector and commercial operators and the way in which medical care is structured. This structure and mix will continue to evolve as service providers rethink their systems to achieve cost improvements, implement leaner operational processes and use quality of medical care and patient experience as their point of differentiation.

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