This case is about the manner in which a small but profitable software training company in Mumbai made redundant half its employees in three rounds of layoff. The company was doing well and growing in both size and reputation for corporate IT training. But the sudden unanticipated dotcom bust in 2000–2001 checked the progress of the business. The case describes the way the owner-promoter dealt with the challenge.
The case will help instructors who wish to teach their students about persuasion, delivery of bad news, and managing human resource under difficult circumstances. Thus this case is extremely useful for teachers of managerial communication, organisational behaviour, human resource management, and general management.