Human resource (HR) professionals play a key role in an organization. HR makes sure that the staffing of a company is consistent and continuous and are charged with finding and hiring reliable, work-driven employees and placing them in the proper roles and occupations within a company. These actions will ensure that they are qualified and have the right skills for that specific role or occupation. However, the process is a long and arduous one. E-recruitment tools can be of great assistance in this effort. This discussion provides an overview of hiring and e-recruitment systems and highlights the case of a HR manager investigating applicant complaints about hiring, placement and the use of e-recruitment systems.