The market share of Chartered Cabs is affected by new entrants in Ahmedabad. In addition, their operational costs are soaring due to excessive dry run costs. Due to immense competition, Chartered needs to focus on high service quality delivery and also minimize its operational costs. This case will allow the participants to understand the operational complexities of a cab service provider and also arrive at alternate strategies to minimize costs.
Directorate of Education, Delhi
- Author: , &
- Publisher:Indian Institute of Management, Ahmedabad
- Publication year:2012
- Online pub date:
- Discipline: Employee Training & Development, Quality Management
- Contains:Teaching Notes
- Length:9,488 words
Region:Southern AsiaCountry:IndiaIndustry:EducationOrganization:Directorate of EducationOrganization Size:Originally Published In:2012). Directorate of Education, Delhi. RJMC0019. Ahmedabad: Indian Institute of Management, Ahmedabad., , & (Type:Online ISBN:9781473989054Copyright: Certain material used with permission of Indian Institute of Management, Ahmedabad. © 2012. All rights reserved.