Burnout of the Modern Workforce: Managerial and Organizational Considerations


This case analyzes a ubiquitous yet poorly understood challenge of the modern workforce: burnout. It highlights the causes of burnout and its impacts on workers and organizational performance. Managerial and ethical questions are examined related to the responsibilities of organizations for workers in a highly active modern economy. Reducing and avoiding employee burnout involves proactive managerial measures. Given the dynamic forces in the broader environment, the case features evolving managerial practices and exemplary human resource policies that organizations are adopting. The case discusses socially responsible and forward-looking approaches to people management that acknowledge how organizations and societies rely on the collective well-being of their people. Readers are challenged to analyze these approaches and to consider how employees can best prevent burnout for themselves and their organizations.

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