This practical book enables students to develop key counselling skills that can help to enhance their practice and help to place the service-user at the centre of the decision making process. Relationship building will be a key area of the text and relevant counselling skills for achieving this in social work settings such as empathic responding will be illustrated in detail together with examples of dialogue and analysis of interventions. The role and importance of self-awareness will be discussed together with various exercises to develop the readers' own knowledge of themselves.

Working with Conflict

Working with conflict

Achieving a Social Work Degree

This chapter will help you to develop the following capabilities, to the appropriate level, from the Professional Capabilities Framework.

  • Professionalism. Identify and behave as a professional social worker, committed to professional development.
  • Values and ethics. Apply social work ethical principles and values to guide professional practice.
  • Knowledge. Apply knowledge of human growth and development, psychological, social sciences, law and social work practice theory.
  • Critical reflection and analysis. Apply critical reflection and analysis to inform and provide a rationale for professional decision-making.
  • Intervention and skills. Use judgement and authority to intervene with individuals, families and communities to promote independence, provide support and prevent harm, neglect and abuse.

See Appendix 1 for the Professional Capabilities Framework diagram.

The chapter will also introduce you to ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles