This practical book enables students to develop key counselling skills that can help to enhance their practice and help to place the service-user at the centre of the decision making process. Relationship building will be a key area of the text and relevant counselling skills for achieving this in social work settings such as empathic responding will be illustrated in detail together with examples of dialogue and analysis of interventions. The role and importance of self-awareness will be discussed together with various exercises to develop the readers' own knowledge of themselves.

Service-users Managing their Own Lives

Service-users managing their own lives

Achieving a Social Work Degree

This chapter will help you to develop the following capabilities, to the appropriate level, from the Professional Capabilities Framework.

  • Values and ethics. Apply social work ethical principles and values to guide professional practice.
  • Diversity. Recognise diversity and apply anti-discriminatory and anti-oppressive principles in practice.
  • Rights, justice and economic well-being. Advance human rights, and promote social justice and economic well-being.
  • Knowledge. Apply knowledge of human growth and development, psychological, social sciences, law and social work practice theory.
  • Intervention and skills. Use judgement and authority to intervene with individuals, families and communities to promote independence, provide support and prevent harm, neglect and abuse.

See Appendix 1 for the Professional Capabilities Framework diagram.

The chapter will also introduce you to the ...

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