This practical book enables students to develop key counselling skills that can help to enhance their practice and help to place the service-user at the centre of the decision making process. Relationship building will be a key area of the text and relevant counselling skills for achieving this in social work settings such as empathic responding will be illustrated in detail together with examples of dialogue and analysis of interventions. The role and importance of self-awareness will be discussed together with various exercises to develop the readers' own knowledge of themselves.

Counselling Skills and Social Work

Counselling Skills and Social Work

Counselling skills and social work

Achieving a Social Work Degree

This chapter will help you to develop the following capabilities, to the appropriate level, from the Professional Capabilities Framework.

  • Professionalism. Identify and behave as a professional social worker, committed to professional development.
  • Values and ethics. Apply social work ethical principles and values to guide professional practice.
  • Diversity. Recognise diversity and apply anti-discriminatory and anti-oppressive principles in practice.

See Appendix 1 for the Professional Capabilities Framework diagram.

The chapter will also introduce you to the following standards as set out in the 2008 social work subject benchmark statement.

  • Social work theory.
  • The nature of social work practice.
  • Analysis and synthesis.
  • Intervention and evaluation.
  • Communication skills.
  • Skills in working with others.


In this chapter counselling skills are defined together with an examination of why they ...

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