How great groups make great schools
Training leaders how to conduct effective meetings is important, but it's not enough to ensure that the professional development process is valuable. This field book shows educators how to develop group culture, enhance facilitators' skills, and optimize the group's most precious resource—its members. The authors describe how to form working committees, task forces, grade-level, and department teams, and faculties that are more effective and better equipped to resolve complex issues around student learning. Specific topics include
Understanding eight principles that underlie effective groups; Learning the five standards for effective meetings; Setting clear goals and roles; Practicing new ways of talking for improved collaboration; Examining perceptions and mental models; Enhancing energy sources; Working with conflict; Developing basic facilitation skills
This practical guide's special features include the newly updated seven norms of collaboration, a sample team assessment survey, instruments for assessing meeting effectiveness, an extensive bibliography, and practical examples embedded throughout the text. Practitioners will find a valuable road map for leading effective, student-focused school improvement efforts.
Chapter 8: Working with Conflict
Working with Conflict
Michael Doyle and David Strauss, authors of How to Make Meetings Work, tell a story that happened early in their career. They were to facilitate in a conflict between two groups in San Francisco's Chinatown. The issues were intense, and they made three attempts to schedule a meeting between the two groups before both managed to arrive on the same night. Once assembled, Doyle and Strauss made an agonizing discovery. The members of the two groups spoke Chinese, and Doyle and Strauss did not. They decided to facilitate the work through two bilingual attorneys. They instructed the attorney for Group A to have his group describe the problem while Group B listened without interrupting. They repeated the instruction to the ...