Provides readers with an array of lenses for looking at a social agency from the outside in, and from the inside out

This highly accessible text takes into account the organizational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. Renowned scholar Armand Lauffer shows readers how to apply organizational theories to challenges they confront at work, and to uncover other challenges they may not yet be aware of.

Motivation and Satisfaction at Work

Motivation and satisfaction at work

Harvey Marcus—The Excitement of the Hunt

Harvey Marcus was on his way to the state capital to discuss his latest proposal for a series of innovative community outreach programs. Harv always felt charged up when starting a grant-seeking process. “It's the primitive hunting urge,” he once confided to his wife (she stifled a smile).1 And it paid off—not only for his agency and its clients, Harvey was aware, but also in terms of his own career interests.

Harvey thought of himself as being on the “cutting edge” of practice and the rewards, including rapid advancement in responsibility and income, were considerable. The support he received from the agency's director and its board confirmed that he was doing the ...

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