Provides readers with an array of lenses for looking at a social agency from the outside in, and from the inside out

This highly accessible text takes into account the organizational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. Renowned scholar Armand Lauffer shows readers how to apply organizational theories to challenges they confront at work, and to uncover other challenges they may not yet be aware of.

Addendum to Chapter 2: A Primer on Systems Theories

Addendum to chapter 2: A primer on systems theories

Systems theories both complement and underlie almost all the conceptual models and theories discussed in this volume. They help explain how social agencies manage internal relationships and connect to their environments. Although we'll be examining how systems theories apply to understanding social agencies, you're probably aware that they are also applied to the physical world and to systems of thought.43 Our focus will be on social systems—those involving human beings.

Social Systems Basics

Social systems are composed of interacting components, with identifiable boundaries that are open to their external environment.

Interdependent Components of the Whole

Think of a system as being composed of interacting parts functioning as a whole, a whole that ...

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