Provides readers with an array of lenses for looking at a social agency from the outside in, and from the inside out

This highly accessible text takes into account the organizational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. Renowned scholar Armand Lauffer shows readers how to apply organizational theories to challenges they confront at work, and to uncover other challenges they may not yet be aware of.

Concepts, Theories, and Classifications

Concepts, theories, and classifications

The eye sees only what the mind is prepared to comprehend.

Henri Bergson1

All-Families Services Center Conducts a Seminar

Gracia Mendoza introduced Dan Simmons, an organizational theorist whose special interest was nonprofit organizations. “This is the first of several sessions we'll have together,” Simmons began. “Let's identify the issues that concern us and that we may want to understand better. Our goal for this session is to identify issues that affect the agency and you think should be addressed by agency members. At our second session, we'll decide what we want to learn more about and how we want to go about learning about it. Your job is to define the learning objectives and how to go about the learning process. ...

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