Summary
Contents
Subject index
Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.
Whither Trust?
Whither Trust?
Within the United States both intellectual discourse and the development of social policy have been dominated in recent years by the “rational choice” model of the individual. This model argues that people are motivated to maximize their personal gains and minimize their personal losses in social interactions (i.e., by self-interest) and react to other individuals, organizations, authorities, and rules from a self-interested, instrumental perspective. The rational choice perspective focuses on (a) individual gains (Stigler, 1950) and (b) the exchange of material resources (Laver, 1981). This intellectual vision has had an enormous impact on conceptualizing issues within law (in the “law and economics” movement) and shaping agency theory, transaction cost perspectives, and theories of collective action in organizational analyses (Eisenhardt, ...
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