Discover how psychological safety, constructive conflict, and actionable learning create a powerful triple helix to transform teams! In this ground-breaking resource, three experts in the field of education and teamwork each present one of three strands that, when woven together, support teamwork and forge collaborative interactions into a transformative way of working. You’ll learn approaches, processes and tools to overcome common obstacles to team effectiveness such as feelings of futility, anxiety, and poor morale. Drawing on research and practical experience the authors identify strategies and tools that show how to:  • Build psychological safety, where teams work towards resilient interpersonal relationships  • Use constructive conflict as a powerful catalyst for team learning and transformation  • Inquire into problems of practice to transform capabilities and produce actionable learning Acquire ways to develop mindful, thoughtful, and constructive teams where authentic communication drives group awareness and clear processes and goals.

Interpersonal Trust
Interpersonal Trust

Trust is the only legal performance-enhancing drug available.

—Tom Freidman (2017)

Interpersonal trust is the perception of personal safety such that others will not diminish or harm your interests. Interpersonal trust is essential to teamwork because it affects psychological safety, the primary factor found in productive teams. When interpersonal trust is present, group members are comfortable and willing to show their authentic selves. In settings of interpersonal trust, individuals are treated with respect and believe others see them as having integrity, being competent, reliable, capable, and consistent. While individual personalities (and the demeanor of leaders) might affect trust, the perceptions of team members about one another make the most significant contributions to interpersonal trust.

Research Findings

“Research by Bryk and Schneider (2002) both stunned the ...

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