Summary
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Subject index
Discover how psychological safety, constructive conflict, and actionable learning create a powerful triple helix to transform teams! In this ground-breaking resource, three experts in the field of education and teamwork each present one of three strands that, when woven together, support teamwork and forge collaborative interactions into a transformative way of working. You’ll learn approaches, processes and tools to overcome common obstacles to team effectiveness such as feelings of futility, anxiety, and poor morale. Drawing on research and practical experience the authors identify strategies and tools that show how to: • Build psychological safety, where teams work towards resilient interpersonal relationships • Use constructive conflict as a powerful catalyst for team learning and transformation • Inquire into problems of practice to transform capabilities and produce actionable learning Acquire ways to develop mindful, thoughtful, and constructive teams where authentic communication drives group awareness and clear processes and goals.
Psychological Safety: An Overview
Psychological safety describes individuals’ perceptions about the consequences of interpersonal risks in their work environment. It consists of taken-for-granted beliefs about how others will respond when one puts oneself on the line, such as by asking a question, seeking feedback, reporting a mistake, or proposing a new idea (Edmondson, 2004).
As seems evident, even as filaments on a spider web are connected, social sensitivity, safety in team learning, and interpersonal trust are inextricably intertwined. Each is necessary in harmony with the others for psychological safety; pluck one and the others reverberate. In groups enjoying safety in team learning, each element affects the other and in turn is affected by the others. ...
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