- Subject index
Training Instruments in HRD and OD is an outcome of Dr Udai Pareek’s rich worldwide experience of more than 50 years with diverse organisations, HRD professionals, researchers, students and trainers. It contains a repertoire of psychological tests, questionnaires, self-evaluation tests, projective techniques and other instruments that have been used by organisations in different countries, including the Philippines, Malaysia, Indonesia, Ireland, Canada and USA. The experience from diverse users have widened the scope and application of these instruments with minor adaptations for different cultural settings. The book is an outcome of Dr Udai Pareek's rich worldwide experience of more than 50 years with diverse organisations, HRD professionals, researchers, students, and trainers. This enhanced fourth edition includes: • A range of instruments for building team effectiveness in organisations. • Added information on ‘reliability and validity’ in several instruments. Celebrating its vast readership for over two decades, the book caters to Indian HRD professionals, trainers, consultants and researchers.
Chapter 45: Conflict Management Preference
Conflict Management Preference
45.1 The Instrument and its Administration
Conflict management preference (CMP) consists of 10 conflict situations. After reading a situation, respondents choose one of the eight given strategies, thus indicating their preference for a particular approach. They also state why they choose that approach.
The situations were developed after examining critical incidents of conflicts in organisations that were collected by 30 managers. The eight strategies or approaches and the eight styles of conflict management are elaborated in Chapter 44.
45.2 Conceptual Framework
The conceptual framework used in CMP is discussed in Chapter 44. The instrument is also based on the contingency theory—that the appropriateness of a style depends on the situation. In other words, different conflict situations require different approaches (strategies or styles) to ...