Build skills for lifelong success Many students leave high school without the skills they need to succeed in postsecondary education and the workforce. How can we better equip students for lifelong success? Research demonstrates that intrapersonal and interpersonal competencies impact student behavior and achievement, increase graduation rates, and promote strong post-school outcomes. The Skills That Matter provides middle and high school educators with the resources, tools, and practical examples to teach key intrapersonal and interpersonal competencies, including self-regulation, goal-setting, self-efficacy, assertiveness, and conflict management. Readers will find • Competency-specific evidence-based instructional strategies with examples, and • Tools such as sample instructional plans, formative assessments, and student-friendly products. This book provides teachers with the practical information they need to better develop socially and emotionally engaged, career-equipped, lifelong learners.

Conflict Management

Conflict Management

Figure 6.1College and Career Competency Wheel—Conflict Management

Figure 20

Honest disagreement is a good sign of progress.

—Mahatma Gandhi

If you think back over the last few days, weeks, or months, you likely can recall a situation in which you experienced conflict, a natural but often uncomfortable part of life. This conflict might have been with a coworker, boss, spouse, student, or even child, and you likely responded with different strategies, given the context as well as the individual(s) involved in each situation. It’s also possible that you or someone you know may be very uncomfortable with conflict and will avoid it. Avoidance is actually one style of conflict management—it’s just not the optimal style in every conflict situation. To better manage conflict, it is ...

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