The new edition of this SAGE Handbook builds on the success of the first by providing a fully updated and expanded overview of the field of human resource management. Bringing together contributions from leading international scholars - and with brand new chapters on key emerging topics such as firm ownership, talent management, engagement and big data - the Handbook focuses on familiarising the reader with the fundamentals of applied human resource management, while contextualizing practice within wider theoretical considerations. Internationally minded chapters combine a critical overview with discussion of key debates and research, as well as comprehensively dealing with important emerging interests. The second edition of this Handbook remains an indispensable resource for advanced students and researchers in the field. PART 01: Context of Human Resource Management; PART 02: Fundamentals of Human Resource Management; and PART 03: Contemporary Issues.
Chapter 21: Employee Engagement: The Past, the Present, and the Future
Employee engagement has been a ‘hot’ topic among practitioners for about two decades. Over that time period, there were reports in the business press and related outlets which indicated that engaged employees are more likely to be satisfied and perform at higher levels, as well as enact behaviors that contribute to the bottom line of their organizations (e.g., Harter, Schmidt, Killhan, & Agrawal 2009; Kruse, 2012; Reilly, 2014). Today, employee engagement is considered to be a source of competitive advantage that allows organizations to gain an upper hand over rival firms ...