The new edition of this SAGE Handbook builds on the success of the first by providing a fully updated and expanded overview of the field of human resource management. Bringing together contributions from leading international scholars - and with brand new chapters on key emerging topics such as firm ownership, talent management, engagement and big data - the Handbook focuses on familiarising the reader with the fundamentals of applied human resource management, while contextualizing practice within wider theoretical considerations. Internationally minded chapters combine a critical overview with discussion of key debates and research, as well as comprehensively dealing with important emerging interests. The second edition of this Handbook remains an indispensable resource for advanced students and researchers in the field. PART 01: Context of Human Resource Management; PART 02: Fundamentals of Human Resource Management; and PART 03: Contemporary Issues.

Discipline and Grievances

Discipline and grievances
Brian Klaas


This chapter addresses workplace discipline and grievances. For some observers, these topics suggest traditional workplace environments where there are formal and detailed disciplinary procedures and highly structured grievance processes. Within such environments, managerial action is guided by detailed policies and employees have access to processes with multiple steps for appealing disciplinary or other management action (Bamberg, Kohn, & Nahum-Shani, 2008; Lewin & Peterson, 1999; Pohler & Luchak, 2014). In some ways, the imagery suggested by the chapter title seems far afield from many workplaces in the modern economy. In many knowledge-based or entrepreneurial organizations, greater emphasis is placed on developing agility, competencies that allow mobility across organizations, and processes that build commitment ...

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