• Summary
  • Contents
  • Subject index

A must-have reference resource for qualitative management researchers, this dictionary contains over 90 entries covering the fundamentals of qualitative methodologies; covering both analysis and implementation. Each entry gives an introduction to the topic, lists the key relevant features, gives a worked example, a concise summary and a selection of further reading suggestions. It is suitable for researchers and academics who need a handy and quick point of reference.

Programme Evaluation
Programme evaluation

Human problems are solved sometimes by enlisting people's participation in programmes that intend to enhance their health, quality of life and social and economic prospects. Programme evaluation uses scientific methods to assess the process, outcomes, impact and costs of these programmes. Evaluations also aim to provide accurate answers to questions like:

  • Have all planned programme outcomes been achieved?
  • What are the resources that are needed for the programme to achieve its outcomes?
  • Have all programme participants benefited from the achievement? How long must participants wait for benefits to occur?
  • How long do the programme's effects last?
  • Do the benefits of programme participation outweigh the costs?

Evaluations are almost always conducted in ‘real-life’ situations in which some eligible people may not participate in all of the programme's activities, while ...

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