- Subject index
Written by two of the leading scholars in the field, this book explores public administration in the past, present and future, critically reviewing the modernization of public management reform. It reasserts public administration as an integral component of democratic governance and fostering a state-citizen relationship. Wide-ranging in scope, The Next Public Administration: • Extends basic public administration to consider issues associated with management, governance and democracy • Covers core public administration concepts and their evolution through time • Draws on an international spread of examples, bringing theoretical discussions to life • Includes lists of further reading Essential reading for students of public management and public administration.
Chapter 3: Bureaucrats Versus Service Providers: Personnel in the Public Sector
Bureaucrats Versus Service Providers: Personnel in the Public Sector
In the study of public administration, organizations, or even government as a whole, are often anthropomorphized. Newspapers, media personalities, and even scholars, will talk about the ‘Ministry of X making a decision’, or say that ‘the government undertook a new policy initiative’. That language is a convenient way to cope with the complexities of decision-making in the public sector, but ignores the important reality that it is individuals, or groups of individuals, who are making those decisions. To understand government, and the public bureaucracy within government, we need to understand the people who work in government. In particular, we need to understand how public employees define their ...