This original analysis of the creation of new state forms critically examines the political forces that enabled `more and better management' to be presented as a solution to the problems of the welfare state in Britain. Examining the micro-politics within public service, the authors draw links between politics, policies and organizational power to present an incisive and dynamic account of the restructuring of social welfare. Clarke and Newman expose the tensions and contradictions in the managerial state and trace the emergence of new dilemmas in the provision of public services. They show that these problems are connected to the recurring difficulties in defining `the public' that receives these services. In partic
Chapter 8: An Unstable State?
An Unstable State?
This book has treated the changes of the past two decades in terms of a movement towards a ‘managerial state’. This process is still being played out, with a great deal of political and media attention focusing on issues concerning the form and nature of the state. For example, 1996 witnessed political storms over the findings of the Scott and Nolan inquiries, signalling that the legitimacy of government and the conduct of its business remains problematic. The workings of various Agencies, from Child Support to the Prison Service, have indicated the instability of the new arrangements of political and managerial accountability. The reshaping of welfare around marketised and insurance based forms of provision has been the focus of discussion about ...