This is the first book to examine fully the inner dynamics of executives in top leadership positions. This empirical examination of the character of leaders covers areas such as personality, values and spirituality, and has been conducted through surveys and in-depth interviews. The reader is invited to combine the information gleaned from the life stories of the interviewed CEOs with personal reflection as a first step in developing his or her own leadership character.

Creating Organizational Trust
Creating organizational trust

The changing psychological contract is driving the business world toward an individualistic workforce-men and women who place their trust not in corporations but in their own capabilities, self-entrepreneurs who run their careers like privately held corporations.

— Michael Marks, 1988, p. 39

Trust is mandatory for optimization of a system. Without trust, there cannot be cooperation between people, teams, departments, or divisions. Without trust, each component will protect its own immediate interests to its own long-term detriment, and to the detriment of the entire system. Transformation is required. Transformation begins with the individual. The job of the leader is to create an environment of trust so that everyone may confidently examine himself

— W. Edward Deming, quoted in Whitney, 1993, p. viii

The third ...

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