For help preparing for, and support during your MBA course, The Essential MBA brings together a comprehensive overview of the main subjects taught on MBA and business and management programs in one book.

Each chapter is written by a specialized contributor and offers students a helpful introduction to each topic of study, including: Useful sections on research methods and study skills; Further reading recommendations and questions for reflection; A critical perspective of the subject matter; discussions of the underlying assumptions of mainstream theories; and reviews of alternative approaches.

Covering many key areas of management, this text is an invaluable guide for MBA students, as well as offering a useful introduction for undergraduate and graduate students of business and management and practitioners interested in reflecting how some areas of current thinking relate to their own experience and practice.

Operations Management

Operations management
Dr. Christos-DimitrisTsinopoulos, Durham University Business School, University of Durham, and Dr. EmmanuelAdamides, University of Patras, Greece

Chapter Overview

Key Concepts

Bullwhip effect; Capacity; Concurrent engineering; Enterprise Resource Planning (ERP); Just in Time; Logistics; Materials Requirement Planning (MRP); Operations management; Operations strategy; Product and service development; Supply chain; Supply chain velocity

This chapter offers an introduction to the key principles and concepts of operations management. All organizations perform various operations in order to deliver something to their customers. This ‘something’ may be tangible, such as an iPod, or intangible, such ...

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