This book will help educational leaders and aspiring educational leaders to examine their own values and practice.

The Impact on Trust

The impact on trust

Previous chapters have already alluded to issues of trust when describing global and societal changes. In terms of global economic changes, as markets become more unstable and volatile, and change becomes more rapid, trust becomes increasingly more critical. Misztal puts the case for the need for trust very well:

In a global economy where risk-taking, innovation and information sharing are seen as paramount, companies will only be able to prosper if they create a high-trust culture. In an electronic world, where businesses are geographically far from their customers, a reputation for trust assumes even greater importance. (2001: 24)

Yet if trust is leached out by such instability and fragmentation, the other side of globalization, the control/standardization agenda, has also led ...

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