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Chapter 5: Implementing Community Policing: Cultural and Structural Change in Police Organizations
In recent years a new “style” of policing has emerged in American law enforcement, a style emphasizing greater police and community interaction, increased managerial autonomy and accountability, and improved service delivery (Eck & Spelman, 1987; Goldstein, 1990; Kelling & Moore, 1988). Known generally as “community policing,” this style of policing is argued to be a paradigmatic shift in public law enforcement wherein police organizations are to become “flatter” (less hierarchical), more product as opposed to process oriented, and less driven by reactive responses to citizen mobilizations (Skolnick & Bayley, 1986; Sparrow, Moore, & Kennedy, 1990).
In both ...