• Summary
  • Contents
  • Subject index

This book of structured activities for use in teaching about culture, ethnicity and diversity comprises easy-to-use classroom and training exercises that are both engaging to participants and effective as learning tools. The contributors offer tools to those teachers and trainers who strive to increase understanding of and communication between ethnic and racial groups. The book is arranged so that users may easily draw upon the activities to involve students and bring abstract concepts into the realm of the students' own experiences.

Does the Squeaky Wheel Get the Grease?: Understanding Direct and Indirect Communication
Does the squeaky wheel get the grease?: Understanding direct and indirect communication
Aaron Castelan CargileSunwolf
Concepts

As the proverb in the title of this chapter suggests, one useful approach to communicating with others involves the direct statement of the self's needs, desires, and experiences so that they may be recognized and addressed by others. This mode of communication expects people to be honest and up front with what they say, and not to beat around the bush. Additionally, it is a mode of communication with which most Americans are familiar because it is endorsed by mainstream American culture (see, e.g., Katriel & Philipsen, 1981). Even so, it is not the only mode of expression, and in ...

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