Summary
Contents
Subject index
`Philippe Baumard has observed that strategic success seems to lie more in top managers' ability to use tacit knowledge than in their gaining or updating explicit knowledge' - William H Starbuck, New York University `This important new book effectively illustrates how, in conditions of ambiguity, managers `over-manage', i.e. rely too much on explicit plans and interpretations. Here, Philippe Baumard develops an alternative analysis and with it a new approach to management' - Frank Blackler, Lancaster University This landmark book delves below the surface of organizations in order to understand the complex processes of top managers' decision making. Philippe
Qantas, or Collective Wisdom
Qantas, or Collective Wisdom
Plus ça change, plus c'est la même chose.
Qantas Airways, Sydney (1986–93)
In November 1918, only months after the conclusion of the First World War, a young fighter pilot named Reginald Lloyd announced his intention to create an airline that would fly from Australia to England, by way of the Middle ...
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