Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity.

Selecting a Target for Successful Business Process Redesign

Selecting a Target for Successful Business Process Redesign

Selecting a target for successful business process redesign

Selecting business processes that are amenable to successful redesign at a given point in time is not a trivial task. Local business processes, that is, processes whose activities are contained in one single department or area and which are being considered for small changes, are less of a problem than cross-departmental processes being targeted for radical redesign. The argument can be made that local business processes can be improved in an incremental way and that doing so is a relatively low-risk endeavor.

In fact, conducting continuous and incremental business process redesign is always a good idea. Not only does this hold the promise of bringing about improvements in the quality and ...

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