Social Marketing Casebook brings together a dedicated collection of social marketing case studies and vignettes from around the world for the first time. Each case study is explored from the scoping and research stage to evaluation, providing the reader with a complete overview of the most important building blocks in social marketing and how these can be applied to the real world, including insights from the key people involved in social marketing and the identification of the common themes associated with successful social marketing strategies; an international range of cases from the health, environmental and civic sectors, from national and governmental programs to local, small-budget interventions; comprehensive coverage of the whole process, from strategy and implementation, to the challenges and lessons learned; and academic exercises, discussion questions and references to reinforce student learning. 

Segmenting Target Audiences

Segmenting target audiences

Vignette: Take Charge, Take the Test

Key Word: Segmentation

The US Centers for Disease Control and Prevention implemented a one-year social marketing project in Cleveland (OH) and Philadelphia (PA) to increase HIV testing in African American women at high risk of infection. Launched in 2006, the ‘Take Charge, Take the Test’ project promoted HIV testing and information seeking through HIV telephone hotlines; a dedicated HIV website; community partnerships; events; and print, radio and outdoor advertising.

The project underwent a very detailed process to segment the market. The following were considered for each segment: size, HIV incidence rates, risk behaviours, testing behaviours, ability to reach, ability to influence, and potential to influence others.

Findings demonstrated that African American women aged 18–34 were found to constitute ...

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