This text is intended as a primary text for courses on helping skills. These courses are offered at the undergraduate level in departments of human services, social work, and psychology and focus on teaching students helping skills (as opposed to clinical skills). The book will focus on helping students understand the nature of helping relationships and the specific skills involved in initiating and maintaining a helping relationship. It is a brief, practice and skills based book for an undergraduate non-clinical audience. Part I will cover the following topics: self Awareness, the helping process, and ethics in helping. The second part will focus on skills such as listening and hearing, empathy, reflecting, paraphrasing, questioning, clarifying, exploring, offering feedback, encouragement and psycho-education. The last two chapters will focus on individuals in crisis, and helping in groups – two areas often encountered by helping professionals. The book is enhaced by brief video clips that demonstrate key skills.

Ethical Principles for Helping Relationships

Ethical principles for helping relationships

Learning Objectives

  • Explain the meanings and definitions of ethical language used in the helping professions
  • Explain the underlying moral principles for codes of ethics in the helping professions
  • Offer a model of ethical decision-making that can be used by helping professionals


What could possibly go wrong, one might think, when we have a well-intended helper working in a helping relationship? Yet, with the review in Chapter 1 of all of the major components of the helping contract and the mix of job and helper dynamics that can complicate the helping process, which will be discussed in Chapter 5, we would be naïve to think that good will and skills alone make for good helping. At the end of the ...

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