“Nonheterosexuals face an enormous amount of hostility and discrimination from many heterosexuals in the workplace and in society as a whole. This excellent book educates the reader about how individuals' sexual orientation may affect both how well they are accepted by their coworkers, and how they react to coworkers. It is useful in courses or training programs on diversity in general or on this particular topic. It also may be used by individuals outside of courses who simply want to learn more about sexual orientation as a workplace issue and about themselves. Amy J. Zuckerman and George F. Simons's book is definitely the best book on the topic.” --Gary N. Powell, Department of Management, University of Connecticut Sexual orientation is one of the most controversial ...
Bias versus Poor Management
Recently, a public agency called the authors' consulting company to mediate what they described as a “major diversity incident” in one of their offices. Two women had said to a gay man, “Your kind of people always thinks that way.” On the surface it didn't seem to us like much more than an angry outburst and “indirect” name-calling.
When we talked to those involved, however, we found a very stressed group of workers with a demanding clientele. They had been working a daily average of four hours of unsupervised overtime for almost a month. Slurs and name-calling are always inexcusable. But stress resulting from bad management was the real culprit here, and diversity training without addressing the stress would ...