• Summary
  • Contents

This guide to business ethics provides key terms and concepts related to business ethics in a short, easy-to-use format. It provides objective coverage of theories, corporate social responsibility, human resources issues, consumer protection, and ethical issues in marketing and advertising. It is an ideal supplement for business ethics courses or as a reference for students and practitioners who would like to learn more about the basics of business ethics.

Consumer Rights
Consumer rights

The subject of consumer rights historically covers two related areas: issues related to the actual products and services that a company sells to consumers and corporate business practices that directly affect consumers. As part of the evolution of consumer rights and concerns, a third area, spawned in large part by the growth in information processing industries and integrated computing networks, has emerged. This area concerns the use of information about the consumer, including privacy and security of that information. While there is little legislation establishing actual rights of consumers, there is a large body of law dealing with a range of consumer issues, which taken together are often referred to as “consumer protection.”

At its core, a discussion of consumer rights implies that ...

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