• Summary
  • Contents
  • Subject index

In the current atmosphere of closer scrutiny of healthcare practices and procedures, front-line managers and health care providers must investigate potential problems in their work environment, whether at the behest of upper management, in order to meet Joint Commission on Accreditation of Health Care Organizations (JCAHO) standards, or through their own sense that “weÆre doing something wrong.” For the investigator with limited previous experience in evaluation or research, the prospect of undertaking this kind of investigation can appear daunting, to say the least. Quality Improvement Projects in Health Care was written just for this individual. Author Eleanor Gilpatrick, a seasoned investigator and professor of health services administration, provides a review of the basic terminology and guidelines for carrying out “nuts-and-bolts” quality improvement research. She then demonstrates how such a research project can be implemented through 14 case studies involving actual health care situations. Altogether, the cases speak to a broad array of issues and potential pitfalls for the unwary investigatorŭand they show that progress can be made in even the most difficult circumstances. Quality Improvement Projects in Health Care will be of interest to students and professionals in health sciences administration, nursing, allied health, and public health.

Appendix 2. Detailed Tables and Practice Exercises
Appendix 2. Detailed tables and practice exercises
Case 1: Getting Nursing Home Residents into Physical Therapy in a Timely Fashion1

This appendix shows how the data collection instruments for Case 1 were laid out and presents the summary data collected. The figures are excerpted from tables used in the case, shown in truncated form as models. The tables report complete data. Included are exercises offered to enrich the reader's experience through practice with and interpretation of the data and results.

Final List of Possible Causes
Exercise

Before reviewing the list of causes developed by Anna, try your hand at thinking of possible causes yourself.

  • Examine the generic list of causes in Chapter 2 and then see what you would select and what else ...
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