In the current atmosphere of closer scrutiny of healthcare practices and procedures, front-line managers and health care providers must investigate potential problems in their work environment, whether at the behest of upper management, in order to meet Joint Commission on Accreditation of Health Care Organizations (JCAHO) standards, or through their own sense that “weÆre doing something wrong.” For the investigator with limited previous experience in evaluation or research, the prospect of undertaking this kind of investigation can appear daunting, to say the least. Quality Improvement Projects in Health Care was written just for this individual. Author Eleanor Gilpatrick, a seasoned investigator and professor of health services administration, provides a review of the basic terminology and guidelines for carrying out “nuts-and-bolts” quality improvement research. She then demonstrates how such a research project can be implemented through 14 case studies involving actual health care situations. Altogether, the cases speak to a broad array of issues and potential pitfalls for the unwary investigatorŭand they show that progress can be made in even the most difficult circumstances. Quality Improvement Projects in Health Care will be of interest to students and professionals in health sciences administration, nursing, allied health, and public health.

Appendix 1. Outline for the Written Project Plan of Work

Appendix 1. Outline for the Written Project Plan of Work

Appendix 1. Outline for the written project plan of work


The introduction puts the project in context. Provide a title and a brief overview of the institution, the situation, and some background. If appropriate, indicate who will function as an internal consultant and how interest in the project came about. You may give a brief history to explain the context in which your problem exists and tell what led you to suggest or be asked to do the project.


Problem Statement

State the broad problem so anyone reading can understand. The plan may be read by managers who know little about your specialty area.

Project Questions

The first project question asks if it is true that [state the problem] exists ...

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