Quality Assurance in Distance Education and E-Learning: Challenges and Solutions from Asia documents the existing regulatory framework covering quality assurance (QA) systems in distance education (DE) in a number of Asian countries. It draws on the knowledge and experience of 16 selected DE/e-learning institutions of Asia and reveals the respective development of QA systems and procedures within these providers/programmes.

The endeavour towards developing QA systems through various stages of testing and development is in response to the growing public concern for the quality of DE as well as staff aspirations for quality. This book, through the selection of cases from the aforementioned institutions, covers a wide range of QA systems and perspectives of quality in DE. These cases present good practices in QA for DE/e-learning, analyse challenges in assuring the quality of DE products and services, offer possible solutions to meet those challenges, and present lessons for other DE providers.

Indonesia's Universitas Terbuka

Indonesia's Universitas Terbuka

Indonesia's Universitas Terbuka
SriY.P.K.Hardini, DeetjeSunarsih, AnyMeilani, and TianBelawati


An important development in this globalised era is the adoption of quality assurance (QA) systems to ensure that the quality and consistency of an organization's products and/or services meet the expectations and needs of the public. In the context of higher education, QA has been defined as “systematic management and assessment procedures adopted by higher education institutions and systems in order to monitor performance against objectives, and to ensure achievement of quality outputs and quality improvements” (Harman 2000: 1).

Quality has been set as a pillar of Indonesian National Education, together with access, equity and autonomy (Ministry of National Education 2002). To ensure the guardianship of quality, the Indonesian Government has established a National Board of Education ...

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