Electronic Inspection Copy available for instructors here This comprehensive text brings together in one volume both consideration of the core methods available for undertaking qualitative data collection and analysis, and discussion of common challenges faced by all researchers in conducting qualitative research. Qualitative Organizational Research: Core Methods and Common Challenges contains 27 chapters, each written by an expert in the area. The first part of the volume considers common challenges in the design and execution of qualitative research, examining key contemporary debates in each area as well as providing practical advice for those undertaking organizational research. The second part of the volume looks at contemporary uses of core qualitative methods in organizational research, outlining each method and illustrating practical application through empirical examples. Written by internationally renowned experts in qualitative research methods, this text is an accessible and essential resource for students and researchers in the areas of organization studies, business and management research, and organizational psychology. Key features: • Coverage of all the key topics in qualitative research • Chapters written by experts drawing on their personal experiences of using methods • Introductory chapters outlining the context for qualitative research and the philosophies which underpin it Gillian Symon is Reader in Organizational Psychology at Birkbeck, University of London. Catherine Cassell is Professor of Organizational Psychology at Manchester Business School.
Chapter 25: Conversation Analysis in Management Research
Conversation Analysis in Management Research
Talk is central to the accomplishment of a range of management activities, including strategizing, selling, interviewing, chairing meetings, negotiating and presenting. Despite this, organizational talk has attracted relatively little consideration in the management research literature. Recently, however, a number of scholars have begun to consider how various approaches to the analysis of talk, developed in a range of disciplines, can be used to offer distinctive and important insights into the accomplishment and coordination of management activities. One approach that has attracted considerable interest is conversation analysis (CA) (e.g. see Boden, 1994; Silverman, 1997; Woodilla, 1999; Forray and Woodilla, 2002; Greatbatch and Clark, 2003; Putnam, 2003; Samra-Fredericks, 2003; Cooren and Fairhurst, 2004; Fairhurst, 2004; ...