Electronic Inspection Copy available for instructors here This comprehensive text brings together in one volume both consideration of the core methods available for undertaking qualitative data collection and analysis, and discussion of common challenges faced by all researchers in conducting qualitative research. Qualitative Organizational Research: Core Methods and Common Challenges contains 27 chapters, each written by an expert in the area. The first part of the volume considers common challenges in the design and execution of qualitative research, examining key contemporary debates in each area as well as providing practical advice for those undertaking organizational research. The second part of the volume looks at contemporary uses of core qualitative methods in organizational research, outlining each method and illustrating practical application through empirical examples. Written by internationally renowned experts in qualitative research methods, this text is an accessible and essential resource for students and researchers in the areas of organization studies, business and management research, and organizational psychology. Key features: • Coverage of all the key topics in qualitative research • Chapters written by experts drawing on their personal experiences of using methods • Introductory chapters outlining the context for qualitative research and the philosophies which underpin it Gillian Symon is Reader in Organizational Psychology at Birkbeck, University of London. Catherine Cassell is Professor of Organizational Psychology at Manchester Business School.
Chapter 20: Case Studies in Organizational Research
Case Studies in Organizational Research
Personal Research Experience 1: The Case of the Polish Call-girls
You are the new professional services manager for a computer company. Margins on hardware have fallen. Revenue growth will come from selling business solutions and consulting services. Growth in your section will take staff away from the sales area. On your third day in the job, the company's most successful sales manager approaches you, unprovoked, insults you, and threatens to have you removed from the company whenever he wants. He is on the same management grade and you both report to the same company director. He generates 40 per cent of the company's turnover, and high levels of commission, from one customer whose buyer ...