Alex Haslam has thoroughly revised and updated his ground-breaking original text with this new edition. While still retaining the highly readable and engaging style of the best-selling First Edition, the author presents extensive reviews and critiques of major topics in organizational psychology - including leadership, motivation, communication, decision making, negotiation, power, productivity and collective action - in this thoroughly revised edition.

New to the Second Edition:

An entirely new chapter on organizational stress which deals with highly topical issues of stress appraisal, social support, coping and burnout.; New, wider textbook format and design making the entire book much more accessible for students.; A wide range of pedagogical features are included - suggestions for further reading at the end of each chapter and comprehensive glossaries of social identity, social psychological and organizational terms

Collective Action and Industrial Protest

Collective action and industrial protest

‘One of these days mate, you're going to be sick, and you're going to need us. And when you do, I'll remember, mate. I'll know your face and you'll die’. (Neale, 1983, pp. 91–2)

These are strong words and, for the person to whom they were addressed, no doubt very disturbing. They were delivered via a loud-hailer by a worker on a picket line into the ear of a passing driver who had just told the assembled strikers to ‘go back to work’. Significantly, this was not the sort of protester routinely identified in the media as a good-for-nothing troublemaker. She was a qualified nurse, otherwise softly spoken, caring and attentive to duty.

The incompatibility between the nurse's ...

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