This book, through an examination of a number of representative real world cases, provides a detailed look at what happened to some companies and traditional tools for occupational health and safety, discipline, and employee relations now used by business and labour leaders are inadequate and inappropriate in responding to the problems of workplace violence. In fact, the methods and approaches commonly in use actually worsen the problem in some cases. The book summarizes the most up-to-date learning in this area and offers practical guidance and recommendations for assessing the risk of violence, steps for preventing workplace violence, and a through discussion of employees rights and employer's responsib

Assessing the Risk of Violence: Know Your Questions!

Assessing the risk of violence: Know your questions!

Only a free man can negotiate; prisoners cannot enter into contracts.

Nelson Mandela, statement from prison, 1985

When there is a report of a threat, or someone raises a concern about violence, the employer faces a crisis, whether or not an actual risk of violence exists. Like any report of a safety risk, it requires immediate attention. Like any incident involving possible misconduct, such as a report of sexual harassment, it requires great care in the conduct of an investigation because it involves people's right to privacy. Slip-ups and fumbles can be damaging and costly to individuals and to the company as a whole. Yet as we saw in a number of ...

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