This book, through an examination of a number of representative real world cases, provides a detailed look at what happened to some companies and traditional tools for occupational health and safety, discipline, and employee relations now used by business and labour leaders are inadequate and inappropriate in responding to the problems of workplace violence. In fact, the methods and approaches commonly in use actually worsen the problem in some cases. The book summarizes the most up-to-date learning in this area and offers practical guidance and recommendations for assessing the risk of violence, steps for preventing workplace violence, and a through discussion of employees rights and employer's responsib

Show Me the Profile: A Day in the Life of a Violence Consultant

Show me the profile: A day in the life of a violence consultant

We would rather be ruined than changed,

We would rather die in our dread

Than climb the cross of the moment

And let our illusions die.

W. H. Auden, The Age of Anxiety

The call comes in almost weekly. “This is Bob Smith of ABC Corporation. I'm in charge of health and safety (or human resources, or training). We want to implement a violence prevention program.” Requests such as this are usually welcomed by those of us who have done our share of crisis intervention. Prevention is hard to come by in a society where crisis intervention has always meant “cleanup” rather than help in ...

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