The government agenda on Personalisation and self-directed support is fast-moving and rapidly changing. It is vital therefore that students and practitioners alike are aware of the key issues and debates, as well as the policy that surrounds this area of practice. This timely and fully revised second edition provides an overview of the personalisation agenda and looks at the recent legislation in a broad historical and theoretical perspective. This approach will provide opportunities for students to consider the changes to the social work role and to evaluate the impact of this for service users and as practitioners.

Service User Groups and Personalisation

Service user groups and personalisation
Ali Gardner

Achieving a Social Work Degree

This chapter will help you to develop the following capabilities from the Professional Capabilities Framework:

  • Values and ethics

    Apply social work ethical principles and values to guide professional practice.

  • Diversity

    Recognise diversity and apply anti-discriminatory and anti-oppressive principles in practice.

  • Contexts and organisations

    Engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within your own organisational frameworks and contribute to the development of services and organisations. Operate effectively within multi-agency and inter-professional settings.

This chapter will also introduce you to the following academic standards as set out in the 2008 social work subject benchmark statement.

5.5.3 Analysis and synthesis.

5.6 Communication skills.

5.7 Skills in working with others.


This chapter explores the experience of personalisation and self-directed ...

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