This book describes an approach to participatory management and leadership that has proven effective for organizations in U.S. and other western countries where people won’t permit teambuilding to develop to the exclusion of individuality. The groundbreaking core of the book shows how this participatory management strategy, Person-Centered Leadership for Nonprofit Organizations, can be incorporated with great success into high stress nonprofit organizations. The book describes the leadership philosophy and day-to-day operations of an award-winning social service organization that targets youth and their families while successfully using person-centered strategies as the management model.



In a person-centered, nonprofit organization, leadership and management must do everything possible to help workers effectively cope with their feelings and barriers that exist—their personal pain and red tape. This job is management's No. 1 task, and a person-centered leadership team knows that fact. By extension, the arguably radical (but nonetheless fundamental) fact of person-centered, nonprofit leadership is: The main function of the organizational structure is to serve the employees. The associates serve the needs of the clients, but the organization serves the needs of the associates.

The Oasis Center, the exemplary agency that we describe in the following chapters, creates client miracles. Actually, Oasis Center associates really would not phrase the statement that way. They would rather say that they empower clients to change ...

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