Summary
Contents
Subject index
KEY FEATURES: Using more than 900 references from the most current empirical research to support their arguments, the authors delve into timely issues such as the current debate on the effectiveness of performance appraisal. Describing the most common performance management challenges provides readers with a realistic and comprehensive look at obstacles they will face such as conflicting goals, leniency, distorted ratings, poor attitudes, and lack of training. Illuminating case studies and hands-on exercises illustrate the connection between research and practice. Spotlight boxes highlight current debates, trends, and interesting findings in the field to reinforce important concepts while keeping the reader engaged and updated on hot topics.
The Four Key Challenges to Performance Appraisal
The Four Key Challenges to Performance Appraisal
Learning Objectives
- Learn about the challenges supervisors and managers face when trying to evaluate the performance of their subordinates
- Understand the ways both proximal and distal context factors influence the way performance appraisal is conducted and used in organizations
- Understand the range of uses of performance appraisal and the potential for these uses to come into conflict
- Consider the factors that motivate supervisors and managers to inflate the performance ratings they provide
Performance appraisals have a very high failure rate; up to 90% of appraisal systems in organizations are viewed as ineffective (Pulakos, Mueller-Hanson, Arad, & Moye, 2015; Smith, Hornsby, & Shirmeyer, 1996). Performance management systems do not seem to ...
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