Organizations: Management Without Control provides a comprehensive understanding of the functions of formal organizations and the challenges they face. The most effective organizations provide members with opportunities to achieve their personal goals while pursuing the organization's objectives. Using a practical approach with minimal jargon, author Howard P. Greenwald covers the basic features of organizations such as roles, structure, reward systems, power and authority, and culture and introduces important theoretical perspectives related to these features.

Key Features

Emphasizes the theme of “management without control”: This volume differs from most standard texts by highlighting both the challenges and opportunities that result from the independence of the individuals in the organization's ranks.; Stresses the importance of individual motivation and self-fulfillment: Recognizing the individual's responsibility for their own success, the book helps readers evaluate clues to whether the organization to which they belong is an adequate opportunity.; Offers a critical perspective on current fads and management ideologies: Proposing no formulaic solutions, the book provides the perspectives required to understand each organization's uniqueness and to develop remedies to issues as they arise.; Makes theory accessible through numerous real-life examples: Chapters include examples from life in business organizations, government agencies, non-profits, clubs, friendship groups, and families.; Examines multinational corporations: Challenges involved in management on an international scale are explored as the book applies the principle of individual and group independence to global matters.; Underscores multidisciplinary interest in organizations: Content is drawn from sociology, social psychology, anthropology, and management science.

Intended Audience

This introductory textbook on formal organizations is designed for advanced undergraduate and graduate courses such as Organizational Behavior, Managing Complex Organizations, Sociology of Organizations, and Government/Non-profit Management in the departments of business, public administration, health administration, social work, sociology, and psychology.

Instructor's Resources

An Instructor's Resource CD is available upon request. This CD provides PowerPoint presentations, test questions, additional examples and cases, suggested exercises, and much more!

Communication and Decision Making

Communication and decision making

Learning Objective

To understand the individual, interpersonal, and organizational factors that promote or inhibit high-quality communication and decision making.

Principles

  • Communication and decision making are dynamic processes essential for an organization's functioning. Communication involves transmission of information among individuals and subunits. Decision making uses information to set direction and solve problems.
  • Structure and the informal dynamics of interpersonal relationships influence communication in organizations. Structure determines the basic direction, volume, and content of information flow. Informal pathways of communication, under the influence of organizational structure, operate in all organizations.
  • Information is transmitted through diverse modes such as speech, writing, symbols, and body language. Negotiation represents a specialized form of communication.
  • Communication circuits or loops reflect organizational structure. Like structure itself, specific ...
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