Summary
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`A valuable resource for academics and practitioners in management and corporate strategy, as well as those involved in mangement training and development' - European Foundation for Management Development 'The editors' overall assessment is that there has been insufficient dialogue between the two camps of action research and theorizing.... As a contribution to mapping this divided house, the text is an apt illustration of these problems. The editor's overview is of interest...' - Stephen Gibb, University of Strathclyde, MCB University Press The debates surrounding concepts of `organizational learning' and the `learning organization' receive a welcome synthezis in this book. Inte
The Concept of the ‘Learning Organization’ Applied to the Transformation of the Public Sector: Conceptual Contributions for Theory Development
The Concept of the ‘Learning Organization’ Applied to the Transformation of the Public Sector: Conceptual Contributions for Theory Development
In this chapter we want to make a theoretical contribution to the concepts of the ‘learning organization’ and ‘organizational learning’. We do this by referring to public sector organizations in general, and the Swiss Postal Service in particular. We hope that the so-developed theoretical contributions will be useful to private sector organizations as well. Indeed, in our view, public sector organizations are not qualitatively different from private sector organizations, but they operate in a more difficult environment, which makes their functioning and their management more ...
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