Much of the ‘mystery’ of organizational life is hidden in plain sight in individuals' everyday communications and everyday practices. Ethnographic approaches provide in-depth and up-close understandings of how the everyday-ness of work is organized and how work organizes people in everyday organizational life.
Organizational Ethnography brings contributions from leading scholars in organizational studies that help to develop an ethnographic perspective on organizations and organizational research. The authors explore the special problems faced by organizational ethnographers, from questions of gaining access to research sites to various styles of writing ethnography, the role of friendship relations in the field, ethical issues, and standards for evaluating ethnographic work.
This book will be a useful resource for organizational scholars doing or writing ethnography in the fields of business and management, public administration, education, health care, social work, or any related field in which organizations play a role.
Part I: Ethnographic Doing and Writing
- Chapter 1: Getting Going: Organizing Ethnographic Fieldwork
- Chapter 2: Ethnographic Practices: From ‘Writing-Up Ethnographic Research’ to ‘Writing Ethnography’
- Chapter 3: Reading and Writing as Method: In Search of Trustworthy Texts
- Chapter 4: When the ‘Subject’ and the ‘Researcher’ Speak Together: Co-Producing Organizational Ethnography
Part II: Familiarity and ‘Stranger-Ness’
- Chapter 5: Making the Familiar Strange: A Case for Disengaged Organizational Ethnography
- Chapter 6: Zooming in and Zooming Out: A Package of Method and Theory to Study Work Practices
- Chapter 7: From Participant Observation to Observant Participation
- Chapter 8: At-Home Ethnography: Struggling with Closeness and Closure
Part III: Researcher-Researched Relationships