Summary
Contents
Subject index
Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB.
Attitudinal and Dispositional Antecedents of OCB
Attitudinal and Dispositional Antecedents of OCB
In Chapter 3, as we drew parallels between OCB and Barnard's (1938) concept of “willingness to cooperate,” we took note of Barnard's observation that willingness to cooperate fluctuates within and among individuals. (Barnard observed this both in his long career as an executive as well as in his shorter one as an organization theorist.) Our task in this chapter is to explain why that fluctuation occurs. Drawing from relevant social psychological and organization theory, we establish the case for why job satisfaction and some personality factors should predict an individual's OCB, and also why they should predict OCB better than they predict core task performance. We then test these hypotheses against a large set ...
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