Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB.  

OCB in the Context of Organization Theory

OCB in the context of organization theory

The construct that we introduced in the preceding chapters as organizational citizenship behavior (OCB), as well as related frameworks such as contextual performance (CP), are of recent vintage. Attempts to measure these constructs and relate them empirically to other variables date from about 1980. However, this does not mean that OCB was discovered in recent years. Indeed, for 70 years or more, the most important and influential theories of organization have made reference in some form to what we now call OCB.

Our task in this chapter is twofold: (a)To document the precedent set by early theorists for treating OCB (or something similar) as an important form of contribution by organizational participants, noting ...

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