Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB.  

The Good Sam

The good sam

“Dennis! The paper mill wants you on the phone!” Thus did my mother interrupt a most pleasant Saturday evening in the summer of 1962.I was sitting in my sister's upstairs bedroom watching the movie People Will Talk (starring Cary Grant and Jeanne Crain) on her television. An afternoon of tennis and a steak supper had put me in a mellow mood that welcomed passive entertainment. I came downstairs to take the call, and the voice on the other end confirmed my foreboding: I was needed on the third shift in the shipping department, meaning I had to go to work at 11 p.m., or in about two hours. I went back upstairs to finish watching the movie, but the mood ...

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